Frequently Asked Questions
Everything you need to know about our luxury collections and services.
What materials are used in Las Villas Jewelry pieces?
We specialize in high-quality materials including 14k and 18k solid gold, sterling silver, and ethically sourced gemstones and diamonds. Each product page provides detailed specifications for every piece.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. For custom or made-to-order pieces, please allow 2-3 weeks for production before shipment.
Do you offer a warranty on your jewelry?
Yes, we provide a one-year limited warranty on all our jewelry against manufacturing defects. This does not cover normal wear and tear, loss, or accidental damage.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-engraved pieces and final sale items are not eligible for return.
How should I care for my jewelry to keep it looking new?
We recommend removing jewelry before swimming, showering, or applying lotions. Clean your pieces gently with a soft cloth and store them in the provided Las Villas pouch to prevent scratching.
Do you offer flexible payment options?
Yes, we partner with Shop Pay and Affirm to provide interest-free installment plans, allowing you to buy now and pay over time.